As of April 25th, the company resumed its operation through AutoMac in Curaçao.
In addition to reinforcing its usual safety, cleanliness and hygiene protocols; McDonald’s implemented additional procedures to respect social distancing, safeguard the health of all, and provide a safe experience in its restaurants.
WILLEMSTAD - Following the determinations of the local authorities regarding the situation of Covid-19, and in the context of restarting activities under the strictest protocols, McDonald's Curaçao restarts its operations from April 25th, through AutoMac. In order to do this, with the absolute priority of protecting the health and well-being of its employees and customers, the brand implemented extra measures specifically focused on taking care of contact, respecting social distance and intensifying cleanliness and hygiene.
Under the "McSafe" concept and with the commitment to contribute in preventing the spread of the virus, McDonald’s carried out a comprehensive review in all areas of its operation to add the current recommendations of the health authorities to its existing processes. As a result, for example, cleaning surfaces and hand washing frequency was increased to reinforce its rigorous habitual processes and contact-less procedures have been put in place, including promotion of electronic payment methods, acrylic isolation of AutoMac windows and no-touch hand out of orders.
“We have always been recognized for offering the highest industry standards for food safety, cleanliness and hygiene. In this delicate current situation, we dealt with extra care and did everything necessary, in addition to what the health authorities recommend to transmit the greatest confidence and tranquility to our employees and clients; ensuring the protection of their health and well-being while enjoying the McDonald’s experience”, stated Jennifer Poulina, Market Manager at Arcos Dorados Curacao.
The measures implemented
At the time of reactivating its operation, McDonald's made determinations based on three main pillars:
1. Caring for people, with a focus on limiting contact:
• Whenever possible, encourage electronic means of payment.
• Using new devices and procedures to hand out products avoiding hand contact.
• Increased hygiene measures carried out by employees.
2. Intensification of the cleaning work:
• Strengthening the frequency of hand washing for employees.
• Increased frequency of high-contact surfaces sanitization
• All McDonald’s employees are certified in hygienic food handling.
McDonald’s remains committed to promoting teamwork to take care of each other and to overcome this challenging time.